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(916) 627-0494

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Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.


Common items in a terms and conditions agreement allow you to:

  • Withdraw and cancel services, and make financial transactions.
  • Manage customer expectations, such as liability for information errors or website downtime.
  • Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
  • Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
  • Disable user accounts.
  • Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

 RETURN AND REFUND POLICY

We are accepting returns within 30 days of purchase, according to the following guidelines:

Clothing and non-costume accessories:

  • original price tag must be attached
  • sale receipt must be provided
  • refund will be issued in the same manner as the original payment

Costumes, including  new costume accessories:

  • must be unworn and in original packaging
  • original price tag must be attached
  • sale receipt must be provided
  • refund will be issued for STORE CREDIT ONLY 

PLEASE NOTE: We are *NOT* accepting returns for the following items:

  • make-up
  • tights
  • cloth that have been destroys by the customer
  • all masks
  • facial hair
  • costume shoes
  • glasses
  • any packaged costume
  • accessories that have been opened or removed from their original packaging


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